A: You can purchase through retail or online stores through our authorized dealers nationwide here. However, stocks availability differs between each dealer so do call before visiting.
A: You can contact our customer service department directly at +60 3-7832 4338 or write to us at firstname.lastname@example.org .
A: You can find instruction manuals for download here.
A: You can find MIROS QR label here.
A: Yes. All Koopers/Easywalker/Tavo/Nado products are guaranteed against manufacturing defects. However, there is limited warranty applicable for clearance items. Do read on the descriptions before purchasing. Please ensure that you have registered you item here.
If you have purchased before your due date, just provide us a supporting document to ensure your warranty starts at a later date.
A: To claim warranty, you have to send a request here.
A: 1-to-1 Crashed Exchange Program is a one-time FREE exchange for your Koopers / Nado car seat when involved in a car collision. This program is limited to car seats sold and distributed by Koopers Distribution Sdn. Bhd. Only. Read the full terms & conditions here.